Product Description
Tomorrow’s managers are off to a strong start with this fully updated and streamlined edition. Each chapter includes an increased emphasis on globalization and environmental responsibility and a new chapter on Events Marketing appears in Part V. The practicality of previous editions continues with mini-case studies, contributions from industry experts, profiles of corporations, profiles of hospitality professionals and a new student DVD-ROM packed … More >>

#1 by chun hun on August 8, 2010 - 3:21 pm
It was my 1st experience purchasing books off of Amazon.This book has all the reading materials for my class. I couldn’t believe the pricing for this book was so low. When my other classmates shared how much they paid( over $80). It was such a blessing to pay what I did. They have the 5th edition but the information is the same. I will shop more @ amazon.com for reading and other items.
Rating: 5 / 5
#2 by U. Gesla on August 8, 2010 - 4:19 pm
quick shipping, great condition! it is a hard cover but the book is very light and easy to cary around. also came with DVD!
Rating: 5 / 5
#3 by CHAD CROUSE on August 8, 2010 - 4:59 pm
This book is very informative and filled with a multitude of information about the hospitality industry. The book contains articles on managers from a variety of different hospitality positions including restaurant, hotel, and tourism which allows those that are serious about entering the hospitality industry to get a glimpse of what actually goes on in that position.
Rating: 4 / 5
#4 by director HMP on August 8, 2010 - 6:54 pm
Have used this book through out all the editions. This is the best of its kind. The author has wrapped each subject into a comprehensive chapter. Would be at a loss if this went out of print. For me it is No.1 Intro to Hospitality text.
Rating: 5 / 5
#5 by Danielle R. Shaddeau on August 8, 2010 - 9:25 pm
Great book and exceptional service. I bought as a textbook for an on-line Restaurant Management course. It is well written and easy to follow. I love the course.
Rating: 5 / 5